Shipping Policy
Qtlae is deeply committed to ensuring your delicate tea sets are handled with the highest level of care, packed securely with premium shock-absorbing materials, and dispatched via reliable international shipping providers. We process all orders within one to three (1-3) business days. Please note that orders submitted over weekends or major national public holidays will be processed on the immediately following business day.
Our flat-rate shipping structure is fully standardized across our Shopify storefront based on specific final transaction thresholds. Please consult the formal delivery tariff schedule detailed below:
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Standard Shipping (Orders from $0.00 to $48.99): $5.99
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Free Shipping (Orders from $49.00 and above): $0.00 (FREE)
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Expedited Shipping (All Order Categories): $8.99
It is the customer's sole responsibility to ensure that the complete delivery address, postal zip code, apartment or suite number, and active telephone number are entered with absolute accuracy during check-out. Qtlae cannot alter shipping vectors, redirect packages, or cancel orders once a parcel has left our physical distribution centers. Qtlae assumes no legal or financial liability for missing packages, delivery failures, or secondary logistics costs resulting from erroneous or incomplete address details provided by the purchaser.